K. Cognitive Communication


Brain injury frequently affects the pragmatic aspects of communication such as staying on topic, understanding intonation, remembering the topic of discussion, appropriate turn taking and paying attention to the speaker. The goal of cognitive communication intervention should be to facilitate return to full life participation. The specific goals must be set collaboratively with the patient and possibly their family. The assessment should include a broad variety of situations, complexities and environments using standardized tests in domains of cognition, language, insight/awareness, pragmatics and physical issues. Premorbid health, psychosocial status, cognitive abilities and communication style should also be factored into the treatment plan. Patients should be trained by skilled staff members. Recognition of factors that cause variability of cognitive-communication abilities is important.

In very severely injured patients, a reliable yes/no communication strategy (response) should be established as soon as possible. Training should include use of appropriate alternative and augmentative communication aids, as well as social skills training with relevant practice opportunities.

Indicators examples

  • Proportion of individuals with TBI for whom a reliable yes/no response was tested within the first two days after admission in rehabilitation.

The following are suggestions of tools and resources that can be used to support the implementation of the recommendations in this section. Healthcare professionals must respect the legal and normative regulations of the regulatory bodies, in particular with regards to scopes of practice and restricted/protected activities, as these may differ provincially

Clinical Tools:

INCOG 2.0 Guidelines Series Open Access:

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury: What's Changed From 2014 to Now?
Bayley, Mark Theodore; Janzen, Shannon; Harnett, Amber; More
Journal of Head Trauma Rehabilitation. 38(1):1-6, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury: Methods, Overview, and Principles
Bayley, Mark Theodore; Janzen, Shannon; Harnett, Amber; More
Journal of Head Trauma Rehabilitation. 38(1):7-23, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury, Part I: Posttraumatic Amnesia
Ponsford, Jennie; Trevena-Peters, Jessica; Janzen, Shannon; More
Journal of Head Trauma Rehabilitation. 38(1):24-37, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury, Part II: Attention and Information Processing Speed
Ponsford, Jennie; Velikonja, Diana; Janzen, Shannon; More
Journal of Head Trauma Rehabilitation. 38(1):38-51, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury, Part III: Executive Functions
Jeffay, Eliyas; Ponsford, Jennie; Harnett, Amber; More
Journal of Head Trauma Rehabilitation. 38(1):52-64, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury, Part IV: Cognitive-Communication and Social Cognition Disorders
Togher, Leanne; Douglas, Jacinta; Turkstra, Lyn S.; More
Journal of Head Trauma Rehabilitation. 38(1):65-82, January/February 2023.

INCOG 2.0 Guidelines for Cognitive Rehabilitation Following Traumatic Brain Injury, Part V: Memory
Velikonja, Diana; Ponsford, Jennie; Janzen, Shannon; More
Journal of Head Trauma Rehabilitation. 38(1):83-102, January/February 2023.

The Future of INCOG (Is Now)
Bragge, Peter; Bayley, Mark Theodore; Velikonja, Diana; More
Journal of Head Trauma Rehabilitation. 38(1):103-107, January/February 2023.

Refer to Tools and Resources for INCOG 2.0 Guidelines Series Open Access

The establishment of a consistent yes/no response is desirable when working with patients following severe brain injury, to facilitate communication between patient and care providers. It has been argued that the establishment of a yes/no response is important in differentiating between patients in a vegetative state versus those in a minimally responsive condition (Andrews, 1996; Childs, Mercer, & Childs, 1993; Giacino & Zasler, 1995; Grossman & Hagel, 1996). An RCT by Barreca et al. (2003) found that patients with severe head injuries improved their ability to communicate “yes/no” responses when undergoing consistent training and environmental enrichments. Increased interactions between patients and nursing were informally observed. As well, families reported on a satisfaction questionnaire that they were better able to communicate with their loved one.

When communication needs cannot be met through speech alone, augmentative or alternative communication strategies (AAC) may need to be adopted. AAC can be basic aids (e.g. alphabet boards, memory books, day planners, etc) to more advanced options, such as voice output communication aid devices. Powell et al. (2012) found that the use of a PDA combined with systematic instruction greatly improved patients’ abilities to communicate with therapists and their peers.

Social skills training programs are encouraged to develop patients’ interpersonal and conversational abilities. Two RCTs found that the use of specialized weekly discussion groups facilitated patients’ confidence in their communication skills and to meet participation goals within conversations (Dahlberg et al., 2007; McDonald et al., 2008). The setting for cognitive communication training is important; ideally it should be appropriate to where patients will have most of their conversations. The above RCTs have training occur within patient’s living rooms (Dahlberg et al., 2007), at home to practice exercises with a regular conversational partner (Togher, Davy, & Siriwardena, 2013), at residential care facilities (Behn et al., 2012), and in the community or outpatient centers (McDonald et al., 2008).

Role playing was important in increasing conversational abilities for patients. Interventions that role-played when a patient should speak and listen are particularly useful. Knowing when to assume the speaker or the listener role greatly facilitated the length, participation and satisfaction of conversations (Dahlberg et al. 2007). Group therapy for cognitive communication training supports and benefits patients from the experiences of their peers within a non-judgmental environment to experiment with compensatory strategies and acquisition of appropriate interaction skills (College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO), 2015). A pre-post study found that after social communication training in a group, patients reported improved social skills, satisfaction with life and goal attainment within conversations (Braden et al., 2010).

Providing training to communication partners allowed for their communication styles to be modified (i.e., asking less test questions) which in turn allowed for the individual with TBI to also improve their communication (Sim, Power, & Togher, 2013). This study highlights the benefits of monitoring the two-way interaction using discourse analysis to ensure that information is given, received and negotiated in an effective and appropriate way (Sim et al., 2013). When looking at training communication partners, the most efficacious way to improve interactions is to have both the individual with TBI and their communication partner participate in training together. A study by Togher et al. (2013) found that those who completed social communication training jointly (person with TBI and partner) made significantly greater gains compared to those who received no training and individuals with TBI who attended alone.

In a RCT conducted by Togher et al. (2004), a small group of police officers were trained in communication strategies for talking to individuals with a TBI about regaining their licenses. Officers who received training needed significantly fewer inquiries to get information from their callers, and spent more time answering caller questions. An RCT found that communication-training programs for paid caregivers were effective; the program used modeling, roleplaying, feedback and rehearsal to improve caregivers’ communication skills (Behn et al., 2012). An observational study suggests that inpatient rehabilitation staff need communication training to better guide treatment schedules and to assist in activities of daily living (Valitchka & Turkstra, 2013). A recent systematic review found that many studies employed context-sensitive cognitive communication interventions which were functionally relevant to the patient improved communication deficits (Finch et al., 2015). The effectiveness of communication-training programs was also evaluated for caregivers. Behn and colleagues (2012) found that training allowed for caregivers to interact more easily with the individual with an ABI and encouraged a two-way dialogue. The training in this study was a number of didactic and performance -based approaches such as modeling, role-playing, feedback and rehearsal. Strategies used were both elaborative and collaborative.

REFERENCES

Andrews, K. (1996). International Working Party on the Management of the Vegetative State: summary report. Brain Injury, 10(11), 797-806.

Barreca, S., Velikonja, D., Brown, L., Williams, L., Davis, L., & Sigouin, C. S. (2003). Evaluation of the effectiveness of two clinical training procedures to elicit yes/no responses from patients with a severe acquired brain injury: a randomized single-subject design. Brain Inj, 17(12), 1065-1075

Behn, N., Togher, L., Power, E., & Heard, R. (2012). Evaluating communication training for paid carers of people with traumatic brain injury. Brain Inj, 26(13-14), 1702-1715.

Braden, C., Hawley, L., Newman, J., Morey, C., Gerber, D., & Harrison-Felix, C. (2010). Social communication skills group treatment: a feasibility study for persons with traumatic brain injury and comorbid conditions. Brain Inj, 24(11), 1298-1310.

Childs, N. L., Mercer, W. N., & Childs, H. W. (1993). Accuracy of diagnosis of persistent vegetative state. Neurology, 43(8), 1465-1465.

College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). (2015). Practice Standards and Guidelines for Acquired Cognitive Communication Disoders.

Dahlberg, C. A., Cusick, C. P., Hawley, L. A., Newman, J. K., Morey, C. E., Harrison-Felix, C. L., & Whiteneck, G. G. (2007). Treatment Efficacy of Social Communication Skills Training After Traumatic Brain Injury: A Randomized Treatment and Deferred Treatment Controlled Trial. Arch Phys Med Rehabil, 88(12), 1561-1573.

Evidence-Based Review of Moderate To Severe Acquired Brain Injury (ERABI). (2016). https://erabi.ca/.

Finch, E., Copley, A., Cornwell, P., & Kelly, C. (2015). Systematic Review of Behavioral Interventions Targeting Social Communication Difficulties After Traumatic Brain Injury. Arch Phys Med Rehabil.

Giacino, J. T., & Zasler, N. D. (1995). Outcome after severe traumatic brain injury: Coma, the vegetative state, and the minimally responsive state. J Head Trauma Rehabil, 10(1), 41-56.

Grossman, P., & Hagel, K. (1996). Post-traumatic apallic syndrome following head injury. Part 1: clinical characteristics. Disability and rehabilitation, 18(1), 1-20.

McDonald, S., Tate, R., Togher, L., Bornhofen, C., Long, E., Gertler, P., & Bowen, R. (2008). Social skills treatment for people with severe, chronic acquired brain injuries: a multicenter trial. Arch Phys Med Rehabil, 89(9), 1648-1659.

Powell, L. E., Glang, A., Ettel, D., Todis, B., Sohlberg, M. M., & Albin, R. (2012). Systematic instruction for individuals with acquired brain injury: results of a randomised controlled trial. Neuropsychological Rehabilitation, 22(1), 85-112.

Sim, P., Power, E., & Togher, L. (2013). Describing conversations between individuals with traumatic brain injury (TBI) and communication partners following communication partner training: Using exchange structure analysis. Brain Inj, 27(6), 717-742.

Togher, F., Davy, Z., & Siriwardena, A. N. (2013). Patients' and ambulance service clinicians' experiences of prehospital care for acute myocardial infarction and stroke: a qualitative study. Emerg Med J, 30(11), 942-948.

Togher, L., McDonald, S., Code, C., & Grant, S. (2004). Training communication partners of people with traumatic brain injury: A randomised controlled trial. Aphasiology, 18(4), 313-335.

Valitchka, L., & Turkstra, L. S. (2013). Communicating with inpatients with memory impairments. Paper presented at the Semin Speech Lang.

P

Priority

F

Fundamental

N

New Level of Evidence

A

B

C



K.1.1

P

C

Assessment of cognitive communication abilities of individuals with traumatic brain injury should include:

  • A survey or broad variety of communication situations, complexities and environments
  • A case history
  • The consideration of standardized and non-standardized assessments/surveys
  • Specific assessments in the following areas:
    • Attention and concentration
    • Orientation
    • Verbal memory and new learning
    • Linguistic organization
    • Auditory comprehension and information processing
    • Hearing and vision
    • Oral expression and discourse
    • Reading comprehension and reading rate
    • Written expression
    • Social communication and pragmatics
    • Reasoning and problem-solving
    • Executive functions and metacognitive processes
    • Insight, awareness and adjustment to disability
    • Speech
    • Nonverbal communication
    • Consideration of visual, perceptual, pain, fatigue, and other physical difficulties
    • Performance in different communication contexts
    • Communication partners’ needs and abilities to provide communication support and strategies

REFERENCE:

  • College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO) (2015) p.15

Last Updated January 2023


K.1.2

C

A cognitive-communication evaluation and rehabilitation program for individuals with TBI should be culturally responsive and take into account:

  • The person's premorbid physical and psychosocial variables, including gender identity,
  • Native, first, and preferred languages,
  • Literacy and language proficiency,
  • Cognitive abilities,
  • Communication style considering expectations in the person's cultural linguistic background and tradition,
  • Gender identity

(Updated from INCOG 2014,23 Cognitive-communication 3, p. 356)

Last Updated January 2023


K.1.3

B

Rehabilitation staff should recognize that levels of communication competence and communication characteristics may vary as a function of:

  • Communication partners: individuals with traumatic brain injury may communicate at a higher level with family and friends who know them well than with healthcare professionals
  • Environment
  • Communication demands (e.g., time pressure, need to follow multiple speakers)
  • Communication priorities
  • Fatigue
  • Physical variables
  • Sensory issues (e.g., vision, hearing)
  • Psychosocial variables
  • Behavioural dyscontrol
  • Emotional variables
  • Other personal factors

(Updated from INCOG 2014,23 Cognitive-communication 1, p.356)

Last Updated January 2023


K.1.4

N

C

Staff should receive cultural competence training (INCOG 2022).

Last Updated January 2023



K.2.1

A

A person with TBI who has a cognitive-communication disorder should be provided with interventions and intervention materials that are both grounded in the principles of cognitive-communication rehabilitation and individualized, taking the person’s context into account to maximize communication competence

(Updated from INCOG 2014,23 Cognitive-communication 2, p. 356)

Recommended cognitive-communication interventions, can be direct or indirect at any level of impairment and include:

  • Communication partner training (Level A)
  • Communication strategy and metacognitive awareness training (Level A),
  • Reintegration to daily functions, productive activities, participation and competence, modification of the communication environment, assistance with adjustment to impairments,
  • Communication coping treatment (Level C),
  • Focus on confidence, self-esteem and identity formation (Level C), and
  • Provision of education and information regarding the nature of acquired cognitive-communication disorders to both the patient and close other and communication partners (Level C)

Cognitive rehabilitation should incorporate (where applicable):

  • Restorative treatments focussed on real world activities
  • Training in compensatory strategies
  • Caregiver training
  • Education about cognitive consequences of TBI
  • Functional adaption, and
  • Environmental manipulations.

(INCOG 2014,8 Principle 3)

Last Updated January 2023


K.2.2

C

Cognitive communication therapy goals should be set collaboratively with the person with traumatic brain injury and their family and include activities that are functional and personally relevant. 

REFERENCE:

  • Finch et al. (2015)

Last Updated January 2023


K.2.3

P

B

A reliable Yes/No response in verbal and non-verbal individuals with traumatic brain injury should be established as soon as possible. This may be facilitated by consistent training and environmental enrichments. 

REFERENCES:

Last Updated January 2023


K.2.4

C

Individuals with severe communication disability following TBI should be provided with proper assessment to determine the appropriate augmentative and alternative communication (AAC) intervention by trained clinicians. The individual and close communication partners should be provided with training to effectively use AAC aids. This training should be ongoing as needs change and technology evolves.

(Updated from INCOG 2014,23 Cognitive-communication 6, p.357)

Last Updated January 2023


K.2.5

B

Social skills training should be offered to address interpersonal and pragmatic conversational skills problems in individuals with traumatic brain injury. 

REFERENCES:

  • Dahlberg et al. (2007)
  • McDonald et al. (2008)

Last Updated January 2023


K.2.6

P

A

A cognitive-communication rehabilitation program for individuals with TBI should provide the opportunity for practising and using communication skills in situations appropriate to the context in which the person will live, work, study and socialize. Goal attainment scaling is recommended as a method to measure person-centered intervention outcomes

(INCOG 2014,23 Cognitive-communication 4, p.357).

Last Updated January 2023


K.2.7

B

Intervention for social communication for individuals with traumatic brain injury should include role playing to improve a variety of social communication skills as well as self-concept and self-confidence in social communications. 

REFERENCE:

  • Dahlberg et al. (2007)

Last Updated January 2023


K.2.8

A

Clinicians should consider group therapy as an appropriate means of remediation of cognitive-communication training when social communication impairments exist post TBI. Where aligned with their communication goals, clinicians should consider group therapy 

(Updated from INCOG 2014,23 cognitive-communication 7, p.361)

Last Updated January 2023


K.2.9

N

B

Telerehabilitation is as efficacious, feasible and acceptable for communication partner training compared to in-person intervention (INCOG 2022).

Last Updated January 2023


K.2.10

N

A

Clinicians should consider evaluating aspects of social cognition ability, including emotion perception, theory of mind (ToM) and emotional empathy. Interventions which aim at improving emotion perception, perspective taking, ToM and social behavior are recommended. Computerized social cognition treatments are not recommended given lack of evidence of generalization to real life activities (INCOG 2022).

Last Updated January 2023